Terms & Conditions
Last updated: July 11, 2026
Thank you for choosing Roofer Trust System™. These Terms & Conditions explain how our services work and what you can expect when you purchase an RTS plan.
1. Our Service
Roofer Trust System™ helps roofing companies maintain a consistent, active, and trustworthy digital presence.
Depending on your plan, services may include:
- Account setup and onboarding
- Business profile configuration
- Helpful homeowner content
- Weather-related posts and updates
- Review responses
- Ongoing visibility and trust-building activity
- Periodic reporting
Specific features may be adjusted as platforms, technology, or business needs change.
2. Onboarding and Account Access
Your participation in onboarding is necessary for RTS to work properly. You agree to provide accurate business information, approved brand assets, service-area details, and reasonable access to the accounts needed to deliver your service.
Delays in providing information, access, approvals, or platform permissions may delay setup or publishing.
3. Payments and Billing
By completing your purchase, you authorize the charges shown on your payment page.
Monthly plans renew automatically each month until canceled. Annual plans cover twelve months of service and may renew according to the terms shown at checkout.
Setup and onboarding begin shortly after payment. Because work and account preparation begin immediately, all completed sales are final and non-refundable.
Cancellation of a monthly plan stops future recurring charges but does not refund payments already processed or work already completed.
4. Results and Expectations
RTS is designed to strengthen visibility, familiarity, trust, and consistency over time.
We do not guarantee a specific number of leads, phone calls, appointments, estimates, roofing contracts, search rankings, or recommendations.
Results can be affected by your market, reputation, reviews, competition, pricing, sales process, customer service, platform changes, and other factors outside our control.
5. Third-Party Platforms
RTS may use or connect with third-party services such as Google, Facebook, Instagram, Apple, Bing, HighLevel, payment processors, weather providers, and other business tools.
We are not responsible for outages, policy changes, account restrictions, lost access, publishing delays, or other issues caused by third-party platforms.
6. Your Business Information
You are responsible for making sure the information you provide is accurate, lawful, and approved for use.
You confirm that you have permission to provide any logos, photos, testimonials, reviews, business details, or other materials supplied to RTS.
7. Content and Brand Use
You give RTS permission to use your business name, logo, photos, service information, and approved brand materials for the purpose of providing your service.
Roofer Trust System™, PrePostPost™, our systems, templates, workflows, methods, and proprietary materials remain our intellectual property.
8. Reviews and Public Responses
RTS may prepare or publish responses to customer reviews as part of your service.
Negative, sensitive, legal, or unusual reviews may be sent to you for input before a response is posted.
9. Cancellation or Suspension
You may request cancellation by contacting us at [email protected] .
We may pause or end service for unpaid balances, misuse, unlawful activity, abusive behavior, repeated failure to provide required access, or actions that place RTS or connected accounts at risk.
10. Limitation of Liability
To the fullest extent allowed by law, Roofer Trust System™ and its owners, contractors, and service providers will not be liable for indirect, incidental, special, or consequential losses.
Our total liability related to your service will not exceed the amount you paid to RTS during the three months immediately preceding the event giving rise to the claim.
11. Changes to These Terms
We may update these Terms & Conditions as our services, technology, or legal requirements change.
The most current version will be available on this page and will include the date of the latest update.
12. Contact
Questions about these terms or your service are welcome.
Email: [email protected]
